Structure · Systems · Workforce

Break the wellbeing capacity ceiling.

STEP helps schools build clearer, safer and more sustainable wellbeing, inclusion and workforce capacity — without overwhelming the staff you already have.

A systems model, not another program Built for school leaders Grounded in real schools
The challenge

Doing more with the same team — until something gives.

Schools are asked to deliver more wellbeing, inclusion and engagement with the same workforce. As student complexity rises, teams get pulled into reactive crisis response — and the preventative work quietly disappears.

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Staff keep saying “we’re at capacity” — and they mean it.

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Tier 1 and Tier 2 prevention work is being squeezed out by crisis.

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Roles, supervision and escalation are often informal or held in people’s heads, rather than set out clearly.

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So much capability sits with a few experienced people that a single departure would leave a real gap.

The capacity ceiling

The point where demand outgrows your systems.

It’s the moment student support demand exceeds the sustainable capacity of your workforce, supervision and governance structures. Adding another initiative doesn’t lift the ceiling — it just adds load.

Reactive Tier 3 overload Sustainable preventative capacity
Our approach

Not another wellbeing program. A way to build capacity that holds.

STEP is a wellbeing, inclusion and workforce governance framework. It strengthens the structures around wellbeing work — roles, supervision, escalation and rhythm — so capacity is held by the school, not by individual goodwill alone.

What STEP is
  • Workforce, supervision and systems support
  • Clear scope, supervision and escalation
  • A guided 12-month implementation pathway
  • Safe, ethical workforce pathways where relevant
What STEP is not
  • Not counselling or a staffing agency
  • Not a standalone, short-term program
  • Not replacing the school’s responsibility
  • Not dependent on burnout or heroics
What changes
  • Clearer roles and risk ownership
  • A genuine shift toward prevention
  • Less pressure on experienced staff
  • Safer future workforce pathways
Where the capacity comes from

Let’s be clear about where the extra capacity comes from.

A large part of the new capacity STEP helps build comes from supervised university placement students — pre-service allied health and wellbeing professionals on placement in your school.

This isn’t a workaround or unpaid labour. Under STEP, placement students work within clear scope, supervision and escalation — adding genuine Tier 1 and Tier 2 preventative capacity while getting a high-quality, well-supported placement. STEP is the governance structure that makes that safe, ethical and actually valuable.

For your school

Real added capacity for prevention and early support — without adding headcount you can’t fund.

For students

A structured, genuinely supervised placement that builds the future wellbeing workforce.

How STEP keeps it safe

  • Clear scope & boundariesStudents work to defined tasks — never beyond their level or training.
  • STEP Lead + Task SupervisorDefined supervision roles so every student is properly anchored and supported.
  • Escalation & duty-of-care pathwaysWhen risk appears, everyone knows exactly what happens next.
  • University interface & placement qualitySTEP manages the relationship so placements are credible and sustainable.
How schools engage STEP

Four steps, taken at your pace.

Start wherever your school is. Each step stands on its own — and each one builds toward wellbeing capacity your school can hold for the long term.

1
Diagnose

Capacity Review / WPS Program Review

A focused diagnostic of where your wellbeing system is under pressure — capacity, risk, role clarity and supervision — with a prioritised roadmap of next steps.

“Where is our wellbeing system under pressure?”

2
Build

Implementation Partnership

A guided 12-month rollout of the STEP Workforce Capacity Model — leadership alignment, role and task design, supervision setup, and access to STEP resources throughout.

“We’re ready to build the model properly.”

3
Operate

Operating Partnership

A post-implementation annual partnership that keeps STEP current, governed and capacity-aligned — with updates, governance reviews and STEP Network participation.

“How do we keep this safe and current over time?”

4
Support

Practice Partnership

Complementary annual support for wellbeing and inclusion leaders and teams — role clarity, leadership alignment, prevention thinking and sustainable practice.

“Our leaders and team need ongoing support.”

Inside the flagship

The STEP Implementation Partnership, by level.

The 12-month Implementation Partnership comes in three levels. Every level builds the same STEP Workforce Capacity Model and includes the full pathway — what changes is how hands-on the support is and how far it scales, from a light-touch Starter setup to a high-touch, multi-team Enhanced rollout.

Scroll the table sideways to compare →

Starter Light-touch Smaller or focused schools establishing STEP foundations Core Standard support Standard secondary schools building a whole-school rollout Enhanced High-touch Larger or complex schools, multiple supervisors or cohorts
How the levels differ
Hands-on implementation support Light-touch setup Guided, end-to-end Intensive & embedded
Implementation sessions Streamlined core set Full session sequence Full, repeated & deepened
Breadth of rollout Focused / foundational Whole-school Multi-team & cohort
WPS model scale Small — ~1 at a time Standard — up to ~3 Multi-cohort — 3–6+
Task Supervisors supported One Multiple Multiple, across teams
Leadership & team alignment Wellbeing lead focus Leadership + wider team Executive & whole-system
Included at every level
12-month guided implementation
Full six-phase STEP pathway
Supervised WPS workforce design
Supervision & governance setup (scope, escalation, role cards)
University interface & placement narrative
Access to STEP resources, playbooks & tools
Staff buy-in, onboarding & operating rhythm setup
Book a Fit Call Book a Fit Call Book a Fit Call

Every Implementation Partnership is preceded by a Capacity Review, and can transition into an annual Operating Partnership. Not sure which level fits? Take the readiness audit.

60-second readiness audit

Find your school’s first step.

Five quick questions about your wellbeing practice. No email required to see your result — you’ll get a readiness snapshot across four areas, plus the most logical next step for where your school is right now.

1 / 5
Tap an answer to continue
Your readiness snapshot
Suggested next step

What this step includes

    Send my result & book a free 15-min Fit Call

    We’ll email your result and a couple of times to talk it through. No obligation.

    Thanks — your result is on its way.

    We’ll be in touch shortly with a couple of times for your free 15-minute STEP Fit Call.

    What changes over time

    Capacity your school can actually hold.

    Wider reach

    More students reached through stronger Tier 1 and Tier 2 preventative and early-intervention support.

    Less unmanaged risk

    Clearer supervision, boundaries and escalation make support safer and more defensible.

    Sustainable workforce

    Reduced pressure on experienced staff and future workforce pathways where relevant.

    About STEP

    Built by someone who’s worked at every level.

    STEP Wellbeing was founded by Lachlan Marchant — a wellbeing-in-education leader who has spent years inside school executive teams as a dedicated wellbeing leader, not a classroom teacher. He has designed and built whole-school wellbeing placement programs and personally supervised many placement students, so he knows first-hand what it takes to make supervised capacity work, week to week.

    His experience spans the whole system. In regional Mental Health & Wellbeing leadership with the Department of Education, he supported and consulted to schools on their wellbeing systems, approaches and programs. As a university field educator, he also supervises placements from the provider side — few people have seen school wellbeing from this many angles.

    With a Bachelor of Social Work (Hons) and postgraduate study in Leadership & Strategy, that perspective is what makes STEP credible: a model built and tested in real schools, by someone who understands placement supervision, risk and whole-school systems from the inside.

    Worked at every level of the school wellbeing system

    • Social work student on placementin a school
    • Wellbeing practitionerworking directly with students in a school
    • School executive team memberleading whole-school wellbeing & engagement
    • Regional Mental Health & Wellbeing leadershipsupporting & consulting to schools (Dept of Education)
    • University field educator & placement liaisonsupervising placements from the provider side
    • Task Supervisor for many placement studentsthe day-to-day reality of supervised capacity
    Let’s talk

    Book a free 15-minute STEP Fit Call.

    A short, no-obligation conversation to understand your school’s context and identify the most logical next step. Run the audit first if you’d like a head start.

    lachlan@stepwellbeing.com.au  ·  stepwellbeing.com.au